Terms & Conditions

Thank you for visiting ClearCreekTubes’ website. All information, pictures, and text is protected and is not to be copied whatsoever.

Notice:
ClearCreekTubes’ Naked Tubes, River Tubes, and Snow Tubes are not lifesaving devices. These are for recreational use only. The Buyer understands that river tubing and snow tubing carries an inherent risk that can/may result in bodily injury up to and including death. The Buyer assumes all risks when using ClearCreekTubes’ products. We strongly recommend the User to wear protective gear to help guard against inherent risks.

Collected Information
Except as we explicitly state at the time we request information, or as provided for in the ClearCreekTubes Terms of Service, we do not disclose to any third party the information provided. All financial and billing information that we collect through the site is used solely to bill for services. This billing information is not used for marketing or promotional purposes.

Users of the service use the site to host data and information. ClearCreekTubes will not review, share, distribute, print, or reference any such data except as provided in our Terms of Service, or as may be required by law. We will only view or access individual records with your permission (for example, to resolve a problem or support issue). The only exception is when we are required by law.

ClearCreekTubes may also collect certain information from visitors to and customers of the site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our site in order to constantly improve the quality of the service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Warranty
We warrant our product against any manufacturers’ defects. This includes the stitching of the material and the integrity of the tube. If any should fail within 30 days of purchase, simply contact us for a resolution.

Shipping
Shipping is free anywhere within the United States, including Alaska and Hawaii.

We reserve the right to use USPS, UPS, or FedEx for shipping.

All orders processed will ship within 3 business days unless it is a custom/bulk order.

International Shipping
Although shipping is free anywhere within the United States, including Alaska and Hawaii, there is an added cost for International Orders. To ensure that the International Buyer receives the cheapest shipping cost possible, International Shipping will be billed separately.

Once an International order has been placed and paid for, a separate invoice will be sent via PayPal reflecting the additional cost of shipping. If the invoice has not been paid within 2 business days, all monies will be refunded and the order will be cancelled. Again, this is to ensure that the International Buyer receives the cheapest shipping price possible.

All customs and duties will be paid by the Buyer.

Returns
We have a 14 day return policy.

All returns are to be in un-used and in new condition.

All returns will be inspected before a refund is issued.

Although we do not charge extra for Shipping anywhere within the United States, including Alaska and Hawaii, we DO have to pay for shipping. If the order is to be returned for any reason outside of a manufacture defect, the Buyer is responsible for shipping the product to us. The cost of the product minus the shipping cost and a 15% restocking fee will be refunded via PayPal.

To initiate the process of a return, please email us at info@clearcreektubes.com or call us at 404-643-7578.